Market research firm Ovum says compared to its survey in June 2008, its most recent survey shows more people are using and interested in mobile television, although those numbers are still small.
“We believe that some of this renewed or new interest is being drive by high-speed, flat-rate data plans, an open-garden approach and the availability of free content,” Ovum says. “But mobile players still face substantial barriers in taking mobile video to the mass market.”
Ovum says 74 percent of people surveyed said they never watch online videos or television on their cellular phones, but 18 percent said they watched at least once a month and 12 percent said they watched once a week or more. “In itself, this is not a bad result for the mobile phone industry,” the research firm says. In the June survey, only four percent of respondents said they used their phones to watch online videos or TV.
More encouraging stats
The firm’s survey reports 37 percent wouldn’t want to watch videos on the move. However, Ovum says the implication is 63 percent would be interested. Obviously, there are many levels of interest.
Ovum says the good news 63 percent is “surprisingly high” for indicating some level of interest. “Therefore, get the content, business model and form factor right, and the demand will follow.”
I believe Ovum is correct. But it’s easier said than done.
Free is good, paid is a problem
I’ve always believed — contrary to most analysts — that people want to use their cellular phones for the same functions as on their computers, in addition to mobile-specific functions. I’ve never thought it was a question of desire, but, rather, a question of either not being able to accomplish a task at all or not being able to accomplish it with sufficient ease on a phone.
Interestingly, Ovum says about video that “users want to replicate their fixed Internet experience on the mobile Internet.” The survey notes that 73 percent of respondents say the main appeal of Internet video is it’s free.
“We believe that this is also a growing trend on mobile as well. Users will, of course, pay the traffic or data fee, but not for the content itself. Mobile players will need to segment their offerings and encourage access to free sites to generate mobile broadband traffic, offering some advertising-supported content and providing premium content packages where possible.
“The former will target the mass market, while the latter will appeal to a smaller segment of users,” Ovum says.
No surprises
I certainly don’t find this reaction surprising. Whether you like it or not — and many businesses certainly do not — people are used to receiving a huge amount of free content on the Internet, and they rebel against paying for the same content on their phones. This isn’t always the case, of course, but it’s certainly a problem for cellular operators, content providers, etc.
Many mobile TV content providers/aggregators offer at least some free content. MobiTV and FLO TV (formerly MediaFLO) offer free channels with some cellular operators, that are available on mobile TV-compatible phones. I’ve always thought cellular operators should have offered some free TV and videos from the start of their services. They’re learning <g>!
It’s also no surprise that the top reason consumers don’t like to watch videos on the phones is the size of the screen. Duh! Ovum says 69 percent of people surveyed said it was a deciding factor.
“Short term” problem
Ovum says, “There are now more phones optimised for viewing video and mobile TV on the market than ever before, but naturally there will always be limitations on the mobile screen size in comparison to the PC or laptop, which will ultimately limit the mobile phone’s role in video consumption — at least in the short term.”
I’m glad Ovum wrote “short term” because I believe technology will be able to solve — for many situations — the problem of screen size. As I’ve written in my InternetEvolution column, which often examines the future of wireless Internet, technological developments, such as microprojectors incorporated into phones and eyeglass displays (see below), will eventually ameliorate the problem of small screens.

Also, I expect that once the “formula” for mobile TV use is discovered (free TV?), many consumers will accept larger, higher resolution screens. We’ve already seen this with the Apple iPhone.